Product Warranty Changes

 
    Master Lock
NOTE: Any warranty stated on any packaging or website associated with this product is not valid in Australia. 

Product sold in Australia is governed by the consumer guarantees contained in the Australian Consumer Law.

Durashield
Mayo Hardware Pty Limited warrants your Durashield shade product to be free from defects in material and workmanship. This warranty is extended to the first retail purchaser of the product for consumer use and lasts for the specified warranty period commencing from the date of purchase. The warranty covers the replacement of any product that is defective (unless those defects result from: altering or modifying of the product, improper use, abuse or misuse of the product, such as over tensioning, incorrect installation, or damage caused by high winds or heat). This warranty does not cover colour fading of the product or deterioration of the fabrics chemical composition due to exposure to ultra-voilet rays, damage to the shade sail due to exposure to chemicals (including chlorine), or placement near open flame (including barbecues). If you discover a defect in the product during the warranty period and wish to obtain a replacement, please forward to Mayo Hardware Pty Limited at the address below a written description of the claimed defect and a copy of the original invoice. Any expenses incurred by the consumer in making the warranty claim are at the cost of the consumer.

Our goods come with guarantees that cannot be excluded under the Australian Consumer Law.  You are entitled to a replacement or refund for a major failure and for compensation for any other reasonably foreseeable loss or damage. You are also entitled to have the goods repaired or replaced if the goods fail to be of acceptable quality and the failure does not amount to a major failure The benefits to the consumer given by this warranty are in addition to other rights and remedies of the consumer under law in relation to the goods or services to which the warranty relates.

Polytuf
*Note the warranty statements below apply to Polytuf products that carry a manufacturer's warranty.

Polytuf 1 Year Warranty
MAYO HARDWARE Pty Limited warrants your Polytuf product to be free from defects in material and workmanship. This warranty is extended to the first retail purchaser of the product for consumer use, and lasts for one (1) year commencing from the date of purchase. The warranty covers the replacement of any product that is defective (unless those defects result from: continuous prolonged exposure to sunlight for a period greater than 1 year or the abuse or misuse of the product, such as puncture or damage caused from excessive wind or heat). If you discover a defect in the product during the warranty period and wish to obtain a replacement, please forward to Mayo Hardware Pty Limited at the address below a written description of the claimed defect and a copy of the original invoice. Any expenses incurred by the consumer in making the warranty claim are at the cost of the consumer.

Our products come with guarantees that cannot be excluded under the Australian Consumer Law. You are entitled to a replacement or refund for a major failure and for compensation for any other reasonably foreseeable loss or damage. You are also entitled to have the goods repaired or replaced if the goods fail to be of acceptable quality and the failure does not amount to a major failure. The benefits to the consumer given by this warranty are in addition to other rights and remedies of the consumer.

Polytuf 2 Year Warranty
MAYO HARDWARE Pty Limited warrants your Polytuf product to be free from defects in material and workmanship. This warranty is extended to the first retail purchaser of the product for consumer use, and lasts for two (2) year commencing from the date of purchase. The warranty covers the replacement of any product that is defective (unless those defects result from: continuous prolonged exposure to sunlight for a period greater than 2 years or the abuse or misuse of the product, such as puncture or damage caused from excessive wind or heat). If you discover a defect in the product during the warranty period and wish to obtain a replacement, please forward to Mayo Hardware Pty Limited at the address below a written description of the claimed defect and a copy of the original invoice. Any expenses incurred by the consumer in making the warranty claim are at the cost of the consumer.

Our products come with guarantees that cannot be excluded under the Australian Consumer Law. You are entitled to a replacement or refund for a major failure and for compensation for any other reasonably foreseeable loss or damage. You are also entitled to have the goods repaired or replaced if the goods fail to be of acceptable quality and the failure does not amount to a major failure. The benefits to the consumer given by this warranty are in addition to other rights and remedies of the consumer.

Polytuf 3 Year Warranty
MAYO HARDWARE Pty Limited warrants your Polytuf Tarp to be free from defects in material and workmanship. This warranty is extended to the first retail purchaser of the Tarp for consumer use, and lasts for three (3) years commencing from the date of purchase. The warranty covers the replacement of any tarp that is defective (unless those defects result from: continuous prolonged exposure to sunlight for a period greater than 2 years or the abuse or misuse of the tarp, such as puncture or damage caused from excessive wind or heat). If you discover a defect in the tarp during the warranty period and wish to obtain a replacement, please forward to Mayo Hardware Pty Limited at the address below a written description of the claimed defect and a copy of the original invoice. Any expenses incurred by the consumer in making the warranty claim are at the cost of the consumer.

Our products come with guarantees that cannot be excluded under the Australian Consumer Law. You are entitled to a replacement or refund for a major failure and for compensation for any other reasonably foreseeable loss or damage. You are also entitled to have the goods repaired or replaced if the goods fail to be of acceptable quality and the failure does not amount to a major failure. The benefits to the consumer given by this warranty are in addition to other rights and remedies of the consumer.

Polytuf 4 Year Warranty
MAYO HARDWARE Pty Limited warrants your Polytuf Tarp to be free from defects in material and workmanship. This warranty is extended to the first retail purchaser of the Tarp for consumer use, and lasts for four (4) years commencing from the date of purchase. The warranty covers the replacement of any tarp that is defective (unless those defects result from: continuous prolonged exposure to sunlight for a period greater than 2 years or the abuse or misuse of the tarp, such as puncture or damage caused from excessive wind or heat). If you discover a defect in the tarp during the warranty period and wish to obtain a replacement, please forward to Mayo Hardware Pty Limited at the address below a written description of the claimed defect and a copy of the original invoice. Any expenses incurred by the consumer in making the warranty claim are at the cost of the consumer.

Our products come with guarantees that cannot be excluded under the Australian Consumer Law. You are entitled to a replacement or refund for a major failure and for compensation for any other reasonably foreseeable loss or damage. You are also entitled to have the goods repaired or replaced if the goods fail to be of acceptable quality and the failure does not amount to a major failure. The benefits to the consumer given by this warranty are in addition to other rights and remedies of the consumer.




  Last updated: 20 December, 2011
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